No Sub-Zero, Wolf or Cove unit found for this serial. This lookup covers those brands only. Check the serial number. Units from other brands can't be looked up here.

Service Central rejected this serial number. Check it and try again. Correct the serial number. Use only letters, numbers and hyphens, up to 32 characters. In a job's tab the message says to correct it on the job's asset record.

Too many lookups in the last minute. Wait a moment before retrying. Wait a short while, then try again.

Could not reach Service Central. It is worth retrying in a moment. The manufacturer's system isn't responding. Try again shortly.

Service Central rejected the stored login for this team. Ask a team owner to update the credentials under Settings > Integrations. The login Aiventic holds for your team's Unit History is not being accepted. Contact Aiventic support.

Unit history lookup needs the Sub-Zero Service Central integration connected and switched on. Unit History isn't set up for your team. Contact Aiventic support to have it turned on.

Something went wrong looking this serial up. Try again. If it continues, contact Aiventic support.

The Unit History navigation item only shows when Unit History is turned on for your team and your team has an active subscription.

The tab on a job only shows when the job has a serial number and its brand is Sub-Zero, Wolf or Cove.

Unit History is set up by Aiventic. Contact Aiventic support to turn it on.

Look up a unit's history by serial number

Features that need an active subscription