All CollectionsJobs and AI triageJobs and AI triageHow jobs arrive, how to find them, and how to use the AI service plan.JBy Justin1 author·11 articlesHow do jobs get into Aiventic?Jobs come from your connected field service software or a spreadsheet import. You can't create a job inside Aiventic.Find a job: Work Queue, Complete, dates and filtersUse the Work Queue and Complete tabs, the date filter, search and technician filter to find a job.What's on a job: the job tabs explainedA guide to each tab on a job page: Triage, Unit History, Checklist, Customer Details, Pricing, AI Assistant and Activity.The AI-generated service plan (triage)Aiventic can build a service plan for a job from manuals, parts catalogs and similar past jobs. Here is how to see or generate it.Retriage a job with more contextIf the service plan isn't right, add what you know and use Retriage to get an updated plan.Review AI-suggested parts (approve, dismiss, edit)Approve or dismiss the parts the AI suggests on a job, undo a choice, or edit the list.Give feedback on a service planUse the thumbs up or thumbs down on a service plan to tell Aiventic if it was helpful or what was wrong.Use job checklistsThe Checklist tab on a job has Team, Maintenance and Triage lists you can tick off as you work.Ask Iven about a specific job (AI Assistant tab)The AI Assistant tab on a job is a chat with Iven that already knows the job's details.Calculate and confirm job pricingThe Pricing tab calculates a price for a triaged job. You can edit it for this job, then confirm it.Why can't I see my jobs?If your job list is empty, check the date filter, the Work Queue and Complete tabs, search, filters and your technician link.
