All CollectionsGetting startedGetting startedNew to Aiventic? Log in, install the app and find your way around.JBy Justin1 author·9 articlesWhat is Aiventic?Aiventic is a field service assistant for HVAC and appliance teams, with Iven for answers, jobs, manuals and parts.Log in to AiventicLog in with a 6-digit code sent by SMS or email. There is no password, and you must be invited to a team first.Didn't get a login code? Troubleshooting sign-inCheck the invited number or email, resend the code, or switch between the SMS and Email tabs.Install Aiventic on your phone or tabletAdd Aiventic to your home screen from Safari on iPhone or Chrome on Android. No app store needed.Find your way around AiventicWhat each menu item does, who sees it, and why some items such as Dashboard, Parts or Unit History may be missing.Roles and permissions: Owner, Service Manager and TechnicianWhat Owners, Service Managers and Technicians can see and do in Aiventic.Switch between teamsIf you belong to more than one team, use the team name button in the header to switch.Log outLog out from the avatar menu (or hamburger menu on a phone) and confirm.Getting your team set up: a checklist for ownersA step-by-step checklist for new Owners, from subscription and invitations to jobs, suppliers and pricing.
