Owners invite people from Settings > Team. Each person gets an email and a text message with a link to join your team.
Who can do this: Owners only, with an active subscription and a free seat.
Steps
Go to Settings > Team.
In the Invite team members card, fill in Email, Phone number and Full name.
Choose a Role: Technician, Service Manager or Owner.
To invite more people at once, select Add more to add a row. Use the trash icon to remove a row.
Select Send invitation (or Send invitations if you added several rows).
The badge in the card shows how many seats are used, for example "{used} of {total} seats used".
What the invited person does
They open the link in the invitation, then log in with the phone number or email you entered. They receive a one-time code. There is no password.
Resend or cancel an invitation
Invitations that are not yet accepted appear in the Pending invitations card ("Sent and waiting to be accepted"). Select Resend to send it again, or Cancel and confirm to withdraw it. Cancelling frees the seat.
Troubleshooting
If the card says Every seat on your plan is taken. Remove a member or cancel a pending invitation to free one up, or move to a larger plan., free a seat or contact Aiventic support about adding seats.
If you see An invitation for email '{email}' already exists in this team. or the same message for a phone number, that person already has a pending invitation. Use Resend in Pending invitations.
If you see Unable to invite members, check the details and try again, or contact Aiventic support.
If you do not see the Invite team members card at all, your subscription may not be active. Open Settings > Plan & billing.
If the invited person sees Failed to send code. Please check your number and try again. (or the same message ending in "your email"), they may have typed a different phone number or email than the one on the invitation. It can also appear when your team has no free seat. Check your seats and try again.
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