A seat is one place on your team. Seats used equals your active members plus your pending invitations. Deactivated members do not use a seat.
Who can do this: Owners see the seat count in Settings > Team.
What uses a seat
Each active member uses a seat.
Each invitation that has not been accepted yet uses a seat.
Deactivated members do not use a seat.
Where to see your seats
In Settings > Team, the Invite team members card shows a badge such as "{used} of {total} seats used".
When all seats are taken
The invite form is replaced with: Every seat on your plan is taken. Remove a member or cancel a pending invitation to free one up, or move to a larger plan.
To free a seat, you can:
Cancel a pending invitation in the Pending invitations card.
Deactivate a member from the member's actions menu.
Remove an inactive member.
To add more seats, contact Aiventic support. Seat counts and plans are set up by Aiventic and are not changed with a button in the app.
Good to know
Reactivating a deactivated member needs a free seat.
If someone you invited cannot log in and sees Failed to send code, your team may have no free seat. Free a seat, then ask them to try again.
Inviting people also needs an active subscription.
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