Your plan and seats are arranged with Aiventic, not chosen in the app. To change your plan or add seats, contact Aiventic support. There is no plan picker or upgrade button in Aiventic.
How seats work
Each person on your team who can log in uses a seat. Pending invitations also use a seat until they are accepted or cancelled.
Owners see {used} of {total} seats used on the Invite team members card in Settings > Team.
Deactivated members don't use a seat. Reactivating someone needs a free seat.
If you can't invite more people
When every seat is taken, the invite form is replaced by Every seat on your plan is taken. Remove a member or cancel a pending invitation to free one up, or move to a larger plan.
Who can do this: Owners only.
Go to Settings > Team.
Free a seat: under Pending invitations click Cancel on an invitation you don't need, or deactivate a member with Deactivate user in their actions menu.
Or contact Aiventic support to add seats.
The invite card only appears for Owners with an active subscription.
If a new person can't log in
If your team has no free seat, a person you invited may not be able to log in for the first time. Ask your team owner to free a seat or contact Aiventic support.
Plans and prices
Aiventic doesn't show plans or prices in the app. Contact Aiventic support to ask about plans, pricing or the number of seats on your account.
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