Connect your Encompass account to Aiventic so Iven and the Parts page can show your Encompass price, list price and in-stock status. Iven can also search the Encompass catalog in chat. Aiventic does not place orders.
What you can do with it
Search a part number on the Parts page (Part Price Comparison) and compare Encompass with your other suppliers.
See Encompass prices on part cards in Iven's chat answers.
See Encompass prices on suggested parts in an AI service plan, and in job pricing and quotes under your Quote pricing settings.
Ask Iven to search the Encompass catalog by part number, model number or description, list the parts for a model, or suggest parts often bought with a part. Aiventic sets this up for your team, so contact Aiventic support if you don't see it.
What syncs
Your price: your Encompass account price.
Retail (MSRP): the Encompass list price, when returned.
Stock as a simple status. Encompass doesn't give Aiventic stock by warehouse or branch, so the part shows Available or Not in stock.
Aiventic only reads from Encompass.
Before you start
Who can do this: Owners only, with an active subscription.
You need your Encompass Account Number and Account Password. Ask your Encompass account representative or Encompass support if you don't have them.
Connect Encompass to Aiventic
Go to Settings > Integrations.
Under Available integrations, find Encompass and select View integration.
Enter your Account Number and Account Password.
Optional: select Run test. Aiventic checks that Encompass returns a price for your account, without saving.
Select Connect.
When you see Integration successful, select View integrations.
After you connect
The card shows Connected. Encompass prices appear the next time you search on the Parts page.
Use the switch on the card to pause Encompass. While it is off, Aiventic doesn't check Encompass.
In Settings > Quote pricing > Parts, set your Primary parts source and Pricing mode. Encompass returns a list price on every lookup, so Retail mode can quote from it.
Encompass lookups can be slow, so results may take longer than other suppliers.
Cart export
Encompass results don't show Add to cart, because Encompass doesn't report stock by warehouse. Aiventic has no Encompass-specific order file. If Encompass parts are in your cart, Export next to Encompass downloads a general .xlsx list of those items. Place Encompass orders with Encompass directly.
Troubleshooting
Integration failed: select Go back, check your account number and password, and try again. The test fails if Encompass returns no price for your account. If it keeps failing, contact Aiventic support.
No Encompass result for a part: check the part number and search again.
Iven says Encompass isn't connected: an Owner needs to connect it and switch it on in Settings > Integrations.
FAQ
Does Aiventic work with Encompass?
Yes. Owners connect their own Encompass account in Settings > Integrations.
Can I order from Encompass in Aiventic?
No. Aiventic has no checkout.
Does Encompass power catalog search in chat?
Yes, when Aiventic has enabled it for your team and Encompass is connected and switched on.
Why no stock by location for Encompass?
Encompass only tells Aiventic whether the part is in stock.
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